Terms and Conditions

Acceptance of Terms

By accessing or using the Butt Karahi website and services, you agree to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, please do not use our website or services.


Ordering and Payment

  • All orders placed through our website are subject to availability and acceptance.
  • Prices listed on the website are in Pakistani Rupees (PKR) and are inclusive of applicable taxes.
  • Payment can be made via credit/debit card, online bank transfer, or cash on delivery.
  • We reserve the right to refuse or cancel any order for any reason at our sole discretion.

Order Processing and Delivery

  • Once an order is booked, the preparation time can range from 30 minutes to 1 hour or more, depending on the type and size of the order.
  • Delivery time may vary from 20 minutes to 40 minutes after the order is prepared, depending on the customer’s location.
  • Delivery charges may apply for doorstep deliveries. The applicable charges will be communicated at the time of order confirmation.

Cancellation and Refunds

  • Orders can be cancelled within 5 minutes of placement by contacting our customer service team.
  • Refunds will be processed within 7-10 business days through the original mode of payment.
  • No refunds will be provided for orders that have already been prepared or delivered.

Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy page to understand how we collect, use, and safeguard your personal information.


Limitation of Liability

Butt Karahi shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website, services, or products.


Changes to Terms and Conditions

We reserve the right to modify or replace these terms and conditions at any time without prior notice. Your continued use of the website and services after any such changes constitutes acceptance of the new terms and conditions.


Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising out of or related to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Islamabad, Pakistan.


Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us at:

Butt Karahi Restaurant
Blue Area Branch | Oppt Ufone Tower, Jinnah Avenue ,Blue Area, Islamabad, Pakistan.
Email: info@butt-karahi.com
Phone: +92-307-0929999


Last Updated: March 27, 2024.


Thank you for choosing Butt Karahi. We appreciate your understanding and cooperation in adhering to our terms and conditions to ensure a smooth and enjoyable experience for all our customers.

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